Private Product Test
A better front desk for businesses that cannot always answer the phone.
Capture every request, assign the next step, keep the customer informed, and make sure the work gets finished.
Built from 30 years of managing people, properties, buildings, front desks, vendors, guests, residents, offices, and critical operations.
How it works
Every request gets captured
Customer calls, texts, or emails. The front desk logs it all.
Every handoff gets an owner
No confusion about who's responsible. Always clear.
Urgent issues get escalated
Safety concerns and time-sensitive work rise to the top.
Customers know what happens next
They receive consistent updates and know the status.
Managers can see what is stuck
Overdue tasks and silent requests are visible.
Routine follow-up should not depend on memory
The system reminds you when customers need updates.
Pricing Test (Pilot Rates)
Plans for UAT validation
Starter Pilot
$299 setup
$39 per month after launch
- ✓Branded front-desk page
- ✓Customer request intake
- ✓Owner notification
- ✓Status updates
- ✓Basic follow-up
- ✓Hosting and maintenance
Most Popular
Working Business
$599 setup
$79 per month after launch
- ✓Everything in Starter
- ✓Scheduling workflow
- ✓Review requests
- ✓Custom intake questions
- ✓AI-assisted request summaries
- ✓Basic reporting
Operations Pro
Starting at $1,500 setup
$149 per month after launch
- ✓Multiple services or staff
- ✓Deposits or payment steps
- ✓Escalation rules
- ✓Customer reactivation
- ✓Advanced workflows
- ✓Priority setup
These are UAT pricing tests, not a live billing promise.
Apply for a PilotDigital Front Desk is a private product test. This is not a real business service.